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Create an order
Ready in two steps
Pick the sender, fill in the recipient and parcel, and create the order. Not done yet? Save it as a draft and finish it later.
We deliver your orders wherever you are
Create shipments, manage orders and track every parcel from one dashboard.
- Clear price per order
- Track every shipment
- Across the Kingdom
- Cash on delivery
- Dashboard: wallet balance, today's orders and shipment statuses
- New order: recipient and parcel details, and the shipping types with the price per order and pickup days
- Wallet: the balance and the transaction log with filters
- Orders: the order list with search, filters and the status of each order
- Phone: tracking a shipment from pickup to delivery
DashboardWalletOrdersNew orderDraft ordersProfileMMy storeMerchant accountWalletSAR 4,850.00العربيةLog out
DashboardYour shipments this weekThis week
Wallet balanceSAR 4,850.00Top up
Today's orders42+12% vs yesterday
New9
In transit18
Out for delivery7
Delivered124
Returned3
By shipping type
233shipments
Express46%Economy34%Same-day20%
DashboardWalletOrdersNew orderDraft ordersProfileMMy storeMerchant accountWalletSAR 4,850.00العربيةLog out
New orderCreate a new shipping orderOrders in total: 1
Sender details2Order detailsSender: My store · RiyadhDefaultCurrent step: Order details2 / 2
Recipient detailsRecipientRecipient nameNouraMobile number+9665XXXXXXXXCityJeddahShort addressABCD1234
Parcel detailsParcelReference no.TE-10483Total weight2.5 kgContentsClothesCash on deliverySAR 245.00
Shipping typeChoose the shipping type for this order
SMSAPrice per orderSAR 32.00
Best price
Tero ExpressPrice per orderSAR 25.00
Tero ExpressPrice per orderSAR 25.00SMSAPrice per orderSAR 32.00FastestSame-dayPrice per orderSAR 35.00Pickup: same day
StandardPrice per orderSAR 38.00Pickup: Sun – Thu
Shipping costPaid from your walletSAR 25.00BackCreate order
DashboardWalletOrdersNew orderDraft ordersProfileMMy storeMerchant accountWalletSAR 4,850.00العربيةLog out
Wallet transactionsYour balance and every movement on it
Current balanceSAR 4,850.00Top up
Spent this monthSAR 1,236.50
Under reviewSAR 500.00
Transaction logShowing 5 of 24 transactionsSearch by transaction no., order no. or details
Transaction dateAll statusesAll typesShow 10Date & timeAmountTypeDetailsStatusOrder no.Invoice
06/11/20264:48 PMSAR −29.00Shipping feeExpressCompletedTE-10482
06/11/202611:20 AMSAR +500.00Top-upBank transferUnder review—
05/11/20266:05 PMSAR −35.00Shipping feeSame-dayCompletedTE-10481
05/11/20261:30 PMSAR +17.00RefundReturned orderCompletedTE-10477
04/11/20269:12 AMSAR −17.00Shipping feeEconomyCompletedTE-10480
DashboardWalletOrdersNew orderDraft ordersProfileMMy storeMerchant accountWalletSAR 4,850.00العربيةLog out
OrdersAll your orders in one listNew order
Search by order no. or customerOrder dateAll statusesAll shipping typesShow 10All128NewIn transitOut for deliveryDeliveredReturned
Order no.CustomerCityShippingStatusAmount
TE-10482NNouraDammamExpressOut for deliverySAR 245.00
TE-10481FFahadRiyadhSame-dayDeliveredSAR 189.50
TE-10480RReemTaifEconomyIn transitSAR 312.00
TE-10479AAbdullahHailExpressNewSAR 98.00
TE-10478SSaraMadinahStandardDeliveredSAR 156.75
Showing 1–5 of 128 orders123
SAR 4,850.00Track shipmentShipment no.TE-10482ExpressRiyadhDammamExpected deliveryToday by 6 PM
- Picked upTue 4:15 PM · Riyadh
- In transitWed 8:30 AM · Left Riyadh
- Out for deliveryToday 9:05 AM · Dammam
- DeliveredExpected today by 6 PM
Order details
CustomerNoura · DammamWeight2.5 kgCash on deliverySAR 245.00Our partners
The Tero portal
Everything you need, in one portal
Compare shipping prices per order
Pick the shipping type that suits each order and see the price and pickup days before you confirm.
Connect your store, ship your orders
Connect your Salla or Zid store and follow all your orders in one list.
Pay from your wallet
Top up once; each shipment is paid from your balance, and every transaction is in the log.
Why Tero
One shipping service for all your orders
Shipping, coverage of every city in the Kingdom and follow-up on your shipments, all with Tero.
- Shipping
Shipping with Tero
Tero’s heroes follow your orders from pickup until they reach your customers, in every city in the Kingdom.
- Cash on delivery
- Same-day delivery in selected cities
- Returns
- Coverage
Every city in the Kingdom
One Tero network delivers your orders to your customers wherever they are in Saudi Arabia.
- Cash on delivery in every city
- Returns in every city
- Follow-up
One portal, and a team with you
All your orders in one portal, and our heroes in follow-up and customer care keep track of your shipments with you.
- All your orders in one list
- A follow-up and customer care team
- An account manager who follows up with you
How Tero works: six steps in one portal
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Shipping type & price
See the price before you confirm
Each shipping type shows its price per order and pickup days. Compare them and pick what suits the order.
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Wallet
Pay from your balance
Top up once; each shipment’s cost comes out of your balance, and every movement is in the transaction log.
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Manage orders
All your orders in one list
Search by order number or customer, filter by status, and see where every order is.
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Tracking & notifications
Know where every parcel is
Follow each step from pickup to delivery with the expected delivery time, and get a notification with every update.
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Connect your store
Your store’s orders, ready to ship
Connect your Salla or Zid store and its orders land in your order list, ready to ship.
Integrated with Salla and Zid
Create and track your shipments from your store dashboard
Merchant questions
Frequently asked questions
Every question has its own waybill. Open one and the answer is printed on it.
How do I get started with Tero?
Create your account with “Sign up”, then top up your wallet or connect your store, and create your first order from “New order”.
Who follows up on my shipments?
Tero’s follow-up and customer care team keeps track of your shipments with you.
How does the wallet work?
You top up your balance, each shipment’s cost is deducted from it, and every movement is logged.
How do I connect my Salla or Zid store?
Use the Salla or Zid button in the Integrations section, install the app and sign in with your Tero account. Once connected, your store’s orders land in your order list, ready to ship.
Show more
Can I ship without connecting a store?
Yes. You can add orders by hand from “New order” and connect your store later, whenever you like.
How do I track my shipments?
The orders page shows the status of every order; open one to follow it from pickup to delivery. You can also track any shipment by its number in the tracking section on this page.
Ready to start shipping?
- 1Create your account
- 2Top up or connect your store
- 3Create your first order